Benazir Banarasi Chanderi Silk Kurta Set

All product tags intact and in their original packaging

The product must be unused

Products must be in an unwashed and in an undamaged condition

We will send you a confirmation email as soon as we receive the shipment at our warehouse and it passes our quality check.

Returns and exchanges are done free of cost if wrong products (incorrect style), wrong sizes (size other than that ordered), or damaged products are received by the customer. After receiving the returned product, we will do a quality check of the product at our end. If the picked-up product does not pass the quality check, we will ship it back to you.

Note: One-time reverse pick-up would be done against an order.

TO RETURN A PRODUCT TO US, PLEASE FOLLOW THESE STEPS:
Create a 'Return Request' under the “My Orders” section of the Website. Follow the screens that come up after tapping on the 'Return’ button. Keep the item ready for pick up or ship it to us basis on the return mode

We offer a pick-up facility for the address used while placing an order.

Yo raise a return request please drop us an email at chachasuitgallery@gmail.com and we will process your request. Kindly share the Order id, product name, and product SKU on the email to avoid confusion.

Our courier partner will pick up the product from your doorstep. You will receive an SMS on the day of pick up.

FAILURE OF PRODUCT PICK-UP.
We make three attempts to pick up the item, if the item is not picked up in the third attempt, the Pickup request will be marked as failed. For more details, please call our customer care no.:- 9971649741

EXCHANGES:
We have 15 days exchange policy, if you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability.

UNDER EXCHANGE POLICY:
Only size exchanges are allowed.

Items can be exchanged for a similar size or a different size.

If you wish to exchange your item for an alternative product, we suggest that you return it to obtain a refund and purchase the new item separately

NOTE: WE ARE CURRENTLY NOT SHIPPING INTERNATIONAL ORDERS

We recommend hand wash for all products. All dyed products might bleed during first few washes especially in light coloured garments.